Refund Policy

At QRGuard, we strive to provide the best products and services to our customers. However, if you are not satisfied with your purchase, we offer a straightforward refund process. Please read our refund policy carefully to understand your rights and obligations.

1. Eligibility for Refund

You are eligible for a refund under the following conditions:

• The product or service is defective or not as described.
• You have canceled your subscription within the allowed trial period (if applicable).
• The purchase was made in error, and you notify us within 7 days of the transaction.

2. Non-Refundable Items

The following items are not eligible for refunds:

• Customizable QR Codes that have already been generated and delivered.
• Subscription plans after the trial period has ended.
• Services that have already been fully utilized (e.g., completed emergency assistance requests).

3. How to Request a Refund

To request a refund, follow these steps:

1. Contact our support team at qrguardprivatelimited@gmail.com within 7 days of your purchase.
2. Provide your order details, including the transaction ID and reason for the refund request.
3. Our team will review your request and respond within 3-5 business days.

4. Refund Processing

Once your refund request is approved:

• Refunds will be processed within 7-10 business days.
• The refund will be credited to the original payment method used during the purchase.
• You will receive a confirmation email once the refund is processed.

5. Cancellation Policy

You can cancel your subscription at any time. However, cancellations made after the trial period will not be eligible for a refund. To cancel, log in to your account and follow the cancellation instructions or contact our support team.

6. Contact Us

If you have any questions about our refund policy, please feel free to contact us:

Email: qrguardprivatelimited.com

Phone: +91 8791273578